Please find below the most frequently answered questions. If you do not find the answer to your question here, please contact our customer service team who will be happy to help. Email: customerservice@frimnaturals.com

The raw butters can last from 12 months to 3 years. I mix my body butters with natural oils for its fluffy feel these usually carry a shelf-life of 6 months (a little longer if refrigerated).  All body butters are made to order so the clock starts ticking when you place your order.

I only use natural ingredients and my products are free-from any artificial additives. However, if you are allergic or have any concerns with any of the ingredients used, please let me know via the Contact Me page before placing an order or email info@frimnaturals.com

My products are vegan friendly and have not been tested on animals. Which means they are cruelty free.

I have been fortunate to travel in and around Ghana and speak directly to the producers of my Shea and Cocoa Butter. My products have also been purchased straight from the source in Ghana, West Africa

As I use only natural ingredients and essential oils, my products are free from any artificial additives. They are also paraben free and free from synthetic fragrances.

We promise that for any product you purchase from our web site:

1) we have the right to sell the product to you;

2) the product will correspond with the description we have given to you; and

3) the product will be of satisfactory quality.

We exclude all other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to any products (including without limitation the products), our web site or any information or service provided through the sites.

You can find this information at https://frimnaturals.com/return-policy/ or contact me for more details by emailing: customerservice@frimnaturals.com

Please contact me: info@frimnaturals.com and I will resolve any technical issues

All major credit cards or PayPal are accepted

As I produce to order, please allow 3 - 5 days for dispatch

Delivery is sent by Royail Mail second class mail Signed for.

The cost of postage is £5 for all orders under £50. Free delivery on all orders over £50.